[PRECEDED] Current down time...telling you what I know.
Last Updated -
Hello everyone, I know everyone is upset that our services have been up and down the past few days so I want to keep your minds at ease and let you know that the team is fully committed to fixing this issue at large.
Throughout the downtime, we executed a few temporary fixes which kept us up for a few hours but ultimately failed. We discovered that the issue is a bit more complicated than we initially thought -- Additionally, there are a few nodes that are affected by a separate issue. Servers in the affected nodes may be unstable or fully unable to connect.
NOTE: The apps being down should not affect the uptime of the server at all (provided that your server is not in an affected node), it just prevents the app from communicating with them which means no changing settings/toggling online status. Your server will remain on or off regardless of the app's status.
As always, we appreciate your patience and regret the inconvenience that this issue has caused.
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