I completed an offer but didn't receive my free credits?
Last Updated -
- To submit a Support Request from within the app:
- Go back to the offerwall
- Once on the offerwall, click the 3 horizontal lines (menu) at the top left
- Tap on the link titled "Reward Status"
- Tap on the "Not Rewarded" tab
- Choose the offer that you completed (May take up to 24 hours for "Submit" button to show)
- Tap "Request Support" and fill in your email address, a quick description and accept the "Terms of Service"
- Tap on the "Submit" button
Complete the fields and submit the request for receiving your free credits.